Question 1

What is FlyBox, and how does it work?

Accepted Answer

FlyBox is a door-to-door storage solution that makes storing and retrieving your belongings effortless. Order FlyBoxes through the app, pack your items, and schedule a free pickup or drop-off at 40,000+ FedEx locations—we handle the rest. Your FlyBoxes are stored in secure, robotic facilities with 24/7 monitoring and climate control for ultimate protection. When you need them back, request a return in the app, and we’ll deliver them anywhere in the contiguous U.S.

Question 2

How does FlyBox compare to traditional self-storage units?

Accepted Answer

FlyBox is storage without the hassle. No trips to a storage unit—we handle pickups and deliveries. No wasted space—only pay for what you store, not an entire unit. No long-term commitments—cancel anytime. Secure & climate-controlled—unlike most self-storage units, FlyBoxes are kept in state-of-the-art facilities with 24/7 security and robotic handling.

Question 3

What are the dimensions of a FlyBox?

Accepted Answer

Our FlyBoxes are designed with a standard size of 24" x 20" x 12" (5,760 cubic inches) which is roughly equivalent to 20 gallons in volume. This spacious, durable box is optimized to provide ample room for various items while ensuring efficient handling and streamlined storage within our facilities. As we continue to innovate, we’re exploring additional sizes—stay tuned for future options to better meet your storage needs.

Question 4

Where are my items stored, and how secure is FlyBox?

Accepted Answer

Your FlyBoxes are stored in state-of-the-art facilities equipped with 24/7 security, climate control, and robotic handling for precision and care. Each FlyBox is sealed, shrink-wrapped, and assigned a unique serial number for precise tracking. Climate-controlled storage also protects against environmental risks. Your belongings are stored safely, and only you decide when and where to access them.

Question 5

How do I schedule a pick-up or request a return?

Accepted Answer

We make scheduling a pick-up and retrieving your FlyBoxes simple. With just a few clicks in the app, you can schedule an on-demand pickup or request a return. Choose a free pickup from your home or drop your FlyBoxes off at one of 40,000+ FedEx locations. When you're ready for your items, request a return, and we’ll deliver them straight to your door—or wherever you need them within the contiguous U.S.

Question 6

How long does it take to retrieve my FlyBox?

Accepted Answer

Most FlyBoxes arrive within 2-3 business days via FedEx, depending on your location. You’ll get tracking updates every step of the way. Track your shipment in real time through the FlyBox app and receive updates on estimated arrival times. For same-day shipping, submit your request by 5 PM ET.

Question 7

What can I store in a FlyBox, and who uses FlyBox?

Accepted Answer

FlyBox is designed for anyone who needs secure, flexible storage—whether you’re downsizing, decluttering, relocating, or always on the move. It’s perfect for: Seasonal items like winter clothes or holiday decorations, collectibles and keepsakes, sports and hobby gear, business inventory, and so much more. While FlyBox is incredibly versatile, there are some items that aren’t a good fit for storage, such as perishables, hazardous materials, illegal items, or high-value items like cash, jewelry, or irreplaceable collectibles. For a full list, check the app.

Self-Storage That Comes To You.

FlyBox is on-demand storage for your real-life stuff. Get your space back, starting today.

Pack Light, Store Smart

We pick up, store, and return your stuff on-demand. No driving, no lifting.

Pack

Store

Retrieve

Smarter, Flexible, and Convenient storage that comes to you.

Use only the space you need, delivered to your door or wherever you need it.

No Space, No Problem

FlyBox gives you room to breathe. Flexible storage for life.

FlyBox in Our Customers' Words

What Our Customers Are Saying

Unlimited Storage, In Your Pocket

Forget the trips to a dusty storage unit. The FlyBox app gives you total control to store, see, and retrieve your stuff—all from your phone.

See What Fits

FlyBox is 24" Long x 20" Wide x 12" High.
It's the space you wish you had, right when you need it.

Self-Storage FAQs

Questions? 
We’ve got answers